Services

Strategy, design, and engineering
from one accountable team.

No handoffs between a strategist, a designer, and a developer who've never spoken. One team, one continuous process, one person accountable for the outcome.

P
Paul Therond
Lead Strategist & Founder, Paul Therond & Associates

I lead every engagement personally, working alongside a small associate team brought in for specific skills — copy, visual design, or engineering — depending on what the project actually needs.

That means you're never passed between departments or briefed by someone who then briefs someone else. The person who diagnoses the problem is in the room for every decision until it's solved.

The Associate Network

Around Paul is a global network of specialists — some of the best in their fields — who join for the parts of your project that need their exact skill. We don't staff a permanent bench of mid-level generalists; each engagement brings in the right world-class expert for each job.

UI/UX Design

Maps the user journey, wires the structure, and designs interfaces that feel effortless rather than designed.

Conversion Optimisation

Tests every page against its purpose and tunes it so more visitors become customers, not just traffic.

Copywriting

Crafts the words — headlines, pages, and emails — that speak directly to the right people in the right voice.

Photography

Shoots authentic brand, product, and portrait imagery so a site looks owned, not templated.

Creative Strategy

Connects brand, audience, and message into campaigns and content that have a point of view.

Brand Identity

Designs the visual system — logo, type, color, and tone — so every touchpoint looks like one brand.

Technical SEO

Builds the structure, speed, and markup that let search engines find, crawl, and rank the site.

Analytics & Data

Sets up tracking and dashboards so every decision is made on evidence, not guesswork.

Accessibility

Audits against WCAG and keeps the site usable for everyone — keyboard, screen reader, and contrast included.

E-commerce & Payments

Builds storefronts, checkout flows, and payment integrations that don't leak revenue at the last step.

Web Performance

Squeezes load times and hits Core Web Vitals so visitors never bounce on a slow page.

Email & Lifecycle

Designs flows and campaigns that turn one-off buyers into repeat, loyal customers.

Motion & Animation

Adds interaction and motion that guide attention and delight without slowing the page.

CMS & No-Code

Wires up WordPress, Webflow, and Payload so you can update the site yourself after launch.

Integrations & Automation

Connects CRM, email, forms, and scheduling so your data flows without manual hand-copying.

Illustration & Iconography

Creates custom artwork and icon sets that no stock library can match for your specific business.

Videography

Produces brand and product video that explains and sells in a few seconds of attention.

Design Systems

Builds the reusable component library that keeps every future page consistent and fast to ship.

Customer Research

Interviews real customers to surface the language, objections, and motivations that shape the build.

QA & Testing

Puts every page through its paces across devices and browsers before anything goes live.

01
Diagnose

We start with a website blueprint — a structured look at what's working, what's costing you trust or conversions, and what to prioritize. This is the only fixed-price, standalone offer we run, and most engagements begin here.

02
Plan

If a rebuild or redesign makes sense, we turn the blueprint into a scoped plan: what gets built, in what order, and why — before any design work starts.

03
Build

Strategy, copy, design, and development happen as one continuous process. You see real, working pages early — not static mockups that get reinterpreted during build.

04
Hand Off

You leave with a site that's documented, maintainable, and yours — built on clean foundations, not a fragile template only we can touch.

Website Blueprint$99 USD

A focused, honest blueprint of your existing site: positioning, copy, structure, and the points where visitors are likely dropping off. Delivered as a recorded walkthrough plus a written summary of what to fix first.

1 callWritten report3–5 day turnaroundFree course access
Website Strategy & PositioningScoped per project

For teams who know something is off but haven't been able to name it. We clarify who the site is actually for, what it needs to say, and what success looks like — before a single page gets designed.

Audience clarityMessaging frameworkSite map
Design & CopywritingScoped per project

Visual design and written content developed together, not handed off in sequence — so the words and the layout are making the same argument instead of competing for attention.

Full copywritingVisual designDesign system
Build & EngineeringScoped per project

Modern, maintainable builds — fast-loading, structured for search, and documented well enough to extend later without needing us in the room.

Next.jsHeadless CMSClean handoff

The Starting Point

Get a clear, honest read on your website — before you spend a cent on a rebuild.

Most redesigns start with assumptions. This one starts with evidence. We go through your site the way a prospective customer actually would, then tell you plainly what's working, what's quietly costing you trust, and what to fix first.

You'll walk away with a prioritized list — not a 40-page audit nobody reads.

  • A recorded screen-share walkthrough of your current site
  • A short written summary of findings, ranked by impact
  • Clear next steps, whether that's a DIY fix or a larger project
  • No obligation to book further work afterward
Website Blueprint
$99
USD · flat fee, one deliverable

Delivered within 3–5 business days of your session.

Is the blueprint fee credited toward future work?
Every blueprint comes with a $250 credit toward future work. If you move forward with a site build or redesign, that credit is applied to your project.
Do you take on ongoing retainer work?
Engagements are typically scoped projects with a clear start and end, not open-ended retainers. If ongoing support makes sense for your situation, we'll discuss it directly once the initial work is complete.

Start with one honest look
at what you have.

Get a website blueprint for $99 — a custom video walkthrough and written summary of your current site, plus a prioritized list of what to fix first. No obligation to book further work afterward, but you can use the blueprint as the starting point for a larger project if you want.