Bigin by Zoho CRM
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TL;DR
Bigin by Zoho CRM is a simplified CRM for small businesses and startups to manage pipelines, contacts, activities, and customer-facing workflows.
Key Facts
VendorZoho
Best fit
SMB
Pricing
Starting at Custom quote
Free TierFree TrialSaaS
Most Popular
Bigin by Zoho CRM
Custom quote
Subscription
Cloud
- Pipeline and deal management
- Contact and activity tracking
- Workflows and automation
- Zoho ecosystem integration
Additional Pricing Information
Bigin pricing depends on users, features, and Zoho CRM module usage.
Details
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified CRM for small businesses and startups with pipeline, contact, and workflow tools. Reviewers score it 8.8 out of 10 across 282 TrustRadius reviews, noting usability and Zoho integration while citing enterprise CRM gaps. It is most relevant for small sales teams wanting lightweight CRM automation.
Key Features
- *Pipeline** — Deals, stages, and sales views
- *Contacts** — Accounts, people, and activity history
- *Automation** — Workflows, reminders, and notifications
- *Integrations** — Zoho and third-party tools
- *Reporting** — Basic sales and activity analytics
- *Collaboration** — Notes and team visibility
Who is it for?
- Small businesses and startups evaluating lightweight CRM
- Zoho-aligned teams needing simple sales workflows
- Buyers comparing Bigin, HubSpot, and Pipedrive
- Sales teams replacing spreadsheet-driven pipelines
Who is it NOT for?
- Mid-market or enterprise buyers
- Teams needing complex territory and quote-to-cash
- Buyers avoiding SaaS CRM dependency
- Users needing fully offline or on-prem CRM
The Bottom Line
Bigin is a practical small-business CRM option. The 8.8 score reflects usability. Compare HubSpot, Zoho CRM, and Pipedrive when sales complexity or marketing integration grows.
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