Fliint

Fliint gives every customer-facing employee a personalized NFC/QR card that records each review interaction and routes customers to Google, so multi-location teams can see who's actually asking for feedback and manage every review from one dashboard.

What is Fliint?

Fliint is a Google review management platform for customer-facing teams, launched in June 2026 by the Slovenian company PCTR d.o.o. It attacks the core failure of local review strategy: a QR code on the counter gets ignored, and managers have no way to tell whether staff are actually asking for feedback. Each employee gets a personalized NFC card with a printed QR code and a dynamic short link (fliint.co/emma); customers tap or scan, Fliint records the interaction, and only then opens the official Google review destination — no app required. The dashboard then shows participation by employee and location, estimates review attribution from name mentions, interaction timing and location with an explicit confidence score, and lets managers confirm or correct each match. A centralized review inbox keeps the review, its attribution, and a human-approved AI reply draft together, while team challenges reward asking behavior rather than star ratings and a manager digest surfaces locations falling behind. It supports multi-location operations and adapts its labels for salons, clinics, hospitality, automotive, fitness, retail, and home services. Notably, the product has visibly pivoted from its original positioning as a SaaS feedback/roadmap widget, and pricing is a 40%-off launch offer on annual plans (Starter €29.40/mo, Growth €59.40/mo, Scale €149.40/mo) with complimentary NFC cards. There is no TrustRadius, G2, or Capterra presence yet, so all claims come straight from the vendor.

Key Features

• Personalized NFC & QR cards — Every employee gets a branded NFC card with a printed QR code; customers tap or scan with no app required, and Fliint records the interaction before opening the official Google review destination
• Employee participation tracking — See how often each team member actually asks for feedback via interactions, attributed reviews, and estimated conversion — measured on asking, not star ratings
• Evidence-based attribution — Each suggested attribution shows its confidence, timing, and evidence (a card interaction within the configured window), and managers can confirm or correct it
• Multi-location reporting — Compare participation, review volume, and response habits across locations in one consistent view, with location managers scoped to their own sites
• Centralized review inbox — Manage every Google review with the review, its attribution, and a human-approved AI reply draft kept together in one place
• AI reply drafts — Get suggested replies for reviews with human review required before publishing, included at 50–250 per month depending on plan
• Team challenges — Set compliant participation goals around asking and responding (never ratings) and run friendly sprints with team rewards
• Manager morning digest — A prioritized shortlist of what needs attention each morning: new reviews, reply queues, participation gaps, and locations falling behind
• Industry profiles — Adapted roles, labels, and customer-facing copy for salons, clinics, hospitality, automotive, fitness, retail, and home services, with reporting that stays comparable

Who is it for?

• Multi-location local businesses — salons, clinics, restaurants, auto shops, gyms, retail — that live and die by Google reviews
• Owners and regional managers who want proof of which locations and employees are actually asking for feedback
• Teams currently printing a counter QR code that gets ignored, with no visibility into whether staff use it
• Reputation managers who want one inbox to reply to reviews across every location without juggling Google Business Profiles
• Operators who want to motivate staff with participation goals and team challenges instead of ranking people by star ratings

Who is it NOT for?

• SaaS products looking for an in-app feedback widget — Fliint's current product is Google review collection for physical, customer-facing teams
• Businesses that don't rely on Google Business Profile or local search visibility for their reputation
• Anyone needing reviews for platforms other than Google, like Yelp, TripAdvisor, or Facebook — Fliint is Google-only
• Teams unwilling to train staff on the card hand-off at the right customer moment, because the whole system depends on it
• Enterprise or franchise operations that need SSO, custom integrations, and an SLA signed today — those are Enterprise-custom only
• Buyers who refuse to pay for a product with zero independent reviews and a waitlist-gated launch