Google Voice
TL;DR
Bonterra Network for Good is an all-in-one fundraising platform for small-to-midsize nonprofits, bundling a donor CRM, donation pages, events, auctions, email/SMS messaging, and coaching behind one simple interface.
Key Facts
Free version: A genuinely usable free personal tier — one number, free US/Canada calls, voicemail transcripts — that most competitors simply don't offer.
Pricing
Starting at Free; business plans from $10/user/month
Personal (Free)
- One number rings all your devices
- Free US & Canada calling and US texting
- Voicemail transcription delivered to email
- Spam call filtering
Starter
- Up to 10 users
- 24/7 support via chat, email, or phone
- Call transfer and three-way calling
- Available standalone or as Workspace add-on (14 countries)
Standard (Workspace)
- Unlimited users
- Auto attendant and ring groups
- Call routing with basic analytics
- Workspace Marketplace integrations
Premier (Workspace)
- Everything in Standard
- Automatic call recording
- Advanced analytics via BigQuery voice logs
- Gemini AI call notes and summaries (rolling out)
Additional Pricing Information
Personal use is free. Business plans run $10/$20/$30 per user per month for Starter/Standard/Premier; Starter works standalone for sole proprietors, while Standard and Premier are add-ons requiring a Google Workspace subscription (from $7/user/month) — so a real business seat lands at $17–$37 all-in. International calling costs credits on every tier. The trap to price honestly: RingEX starts at $20 including features Google charges Premier prices for.
Details
What is Google Voice?
Google Voice is the quiet giant of business telephony: a VoIP service that started as a free personal second-line tool and grew into a Workspace-integrated business phone system used by millions. The core promise hasn't changed since launch — one number that rings all your devices, voicemail transcribed to text in your inbox, spam filtering, and free US/Canada calling — and reviewers rate it 7.8 out of 10 across roughly 225 TrustRadius reviews, consistently praising the dead-simple setup, number portability, and how trivially admins provision or reclaim lines. Paid tiers add the business layer: Starter ($10/user/month) brings 24/7 support and call transfer for up to 10 users; Standard ($20) unlocks auto attendants, ring groups, and call routing for unlimited users on top of a Workspace subscription; Premier ($30) adds automatic call recording and BigQuery-powered analytics, with Gemini AI call summaries rolling out. The score reflects honest limits rather than flaws: MMS notifications misbehave, desk-phone support covers only select Poly models, outbound-heavy sales teams report numbers flagged as spam quickly, and there's no skill-based routing or contact-center depth. Expert testing found calls remarkably reliable — zero drops across months of testing. For solopreneurs, remote teams, and Google-Workspace-committed businesses wanting straightforward calling without learning another ecosystem, it's superb value; feature-hungry buyers should price Zoom Phone and RingCentral first.
Key Features
- One Number Everywhere — Calls ring web, mobile, and desk simultaneously
- Voicemail Transcription — Messages become searchable text in your email
- Spam Filtering — Automatic blocking of known scam and robocallers
- Auto Attendant & Ring Groups — Menu-based routing for departments (Standard+)
- Call Recording — Manual on lower tiers, automatic on Premier
- BigQuery Analytics — Deep voice-log reporting for call quality (Premier)
- Gemini AI Notes — Call summaries and action items (rolling out)
- Admin Console — Provision, assign, and reclaim numbers in minutes
Who is it for?
- Solopreneurs separating business calls from personal phones free
- Remote teams already living inside Google Workspace
- Startups provisioning staff numbers without hardware or contracts
- Support lines needing simple auto-attendant routing
- Anyone wanting reliable US calling with voicemail-to-email
Who is it NOT for?
- Outbound SDR teams (numbers flag as spam under volume dialing)
- Contact centers needing skill-based routing and sentiment AI
- Offices committed to desk phones beyond a few Poly models
- Businesses wanting per-seat cost below full-featured rivals
- Heavy texters relying on instant MMS delivery alerts
The Bottom Line
Google Voice is the best free phone number in America and an easy-to-underestimate business one: the 7.8/10 reflects real ceilings — spam flags on dialed-out numbers, thin MMS handling, Poly-only desk phones, and no contact-center muscle — not any flaw in what it actually promises. If your team runs on Gmail and Docs and just needs clean calling, auto attendants, and voicemail that reads itself to you, the $10–30 tiers deliver absurd simplicity for the money. But do the math before assuming it's cheap: Standard requires Workspace underneath, pushing true cost to $17+ per seat, at which point Zoom Phone bundles video, fax, and more for less — and serious sales or support teams should look at Dialpad from day one.
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