Jotform

Jotform is a drag-and-drop online form builder with a wide template library, extensive customization options, and integrations spanning document generation, e-signatures, PDFs, surveys, event registration, and workflow automation — used by businesses, educators, and teams of all sizes to collect data and automate processes without coding.

What is Jotform?

Jotform is a long-standing online form builder founded in 2006 that has grown into a broad form-and-workflow platform. Its core offering is a drag-and-drop form builder with hundreds of templates spanning event registration, surveys, order forms, application forms, feedback collection, document generation, e-signatures, PDF editing, and task management. The builder supports conditional logic, custom widgets, themes, multi-language forms, and file uploads, and the platform integrates with a wide range of third-party services — Google Drive, Dropbox, Salesforce, Slack, Trello, Zoom, and many more via Jotform Apps. Jotform also offers PDF tools (converting PDFs to fillable forms, generating PDFs from submission data), e-signature collection, report generation, and a browser extension for faster form filling. Mobile apps on iOS and Android let users build and respond to forms on the go. The freemium pricing model makes it accessible to individuals and small teams (free tier: 5 forms, 100 submissions/month), while Bronze through Gold plans ($34–$99/month) unlock unlimited forms, higher submission limits, more storage, multi-user collaboration, and brand removal. At 8.6/10 from 388 TrustRadius reviews, Jotform is well-regarded for ease of use, template variety, and customization breadth. Its main competitors are Typeform (conversational UX and design), Google Forms (free and simple), and Formstack (enterprise workflow focus).

Key Features

• *Drag-and-Drop Form Builder** — Create forms visually with no coding required
• *Hundreds of Templates** — Event registration, surveys, orders, applications, feedback, and more
• *Conditional Logic** — Show, hide, or skip form fields based on user responses
• *Custom Widgets and Themes** — Fonts, colors, backgrounds, and third-party widgets
• *E-Signature Fields** — Collect legally binding signatures directly on forms
• *PDF Tools** — Convert PDFs to fillable forms and generate PDFs from submissions
• *File Uploads** — Let respondents upload documents, images, and other files
• *Multi-Language Forms** — Serve the same form in multiple languages
• *Mobile Apps** — iOS and Android apps for building and submitting forms on the go
• *Browser Extension** — Faster form filling and submission from the browser
• *Integrations** — Google Drive, Dropbox, Salesforce, Slack, Zoom, and hundreds more
• *Form Analytics** — Track submissions, completion rates, and drop-off
• *Multi-User Collaboration** — Team workspaces, permissions, and role-based access (paid plans)
• *Custom Branding** — Remove Jotform branding and apply your own (paid plans)
• *Document Generation** — Auto-generate documents from form submission data

Who is it for?

• Small to medium businesses that need a versatile form builder for lead capture, orders, events, and feedback
• Educators and schools collecting registrations, surveys, permissions, and submissions
• Teams that want to collect e-signatures, generate PDFs, and manage documents without separate tools
• Non-technical users who value a visual drag-and-drop builder and a large template library
• Organizations that want a freemium entry point and can scale up as submission volume grows
• Businesses that need mobile form creation and submission via iOS and Android apps

Who is it NOT for?

• Users who want beautiful, conversational one-question-at-a-time forms — Typeform is a better fit for that UX
• Teams that only need simple, free forms — Google Forms is free with no submission limits
• Large enterprises with heavy compliance and complex workflow routing needs — Formstack or dedicated workflow tools may be stronger
• Budget-conscious users whose form volume exceeds the free tier limits — the paid tiers can add up for high-volume use