KnowBe4 Security Awareness Training

KnowBe4 is the world's largest security awareness training and simulated phishing platform, helping organizations turn employees into a "human firewall" with a vast training library, realistic phishing campaigns, and risk-scored dashboards.

What is KnowBe4 Security Awareness Training?

KnowBe4 is the security awareness training and simulated phishing market leader, founded in 2010 and headquartered in Clearwater, Florida. Its platform trains employees to become a "human firewall" through a combination of a vast training content library, automated simulated phishing campaigns, and risk-scored analytics. Employees who fall for a simulated attack are automatically assigned short educational videos, and a Phish Alert button lets anyone report a suspicious email in one click. TrustRadius rates it 9.0 out of 10 across 1,165 reviews, and it has won the Top Rated award in its category for seven consecutive years. Reviewers consistently praise the content library, the effectiveness of the phishing simulations, ease of use for end users, and the quantifiable risk dashboard. The recurring criticisms: ROI is hard to quantify, realistic phishing can leave employees feeling tricked, the admin panel is clunky (especially for MSPs), and it is security-focused rather than a general LMS. For organizations serious about reducing phishing risk, KnowBe4 remains the gold standard.

Key Features

• Simulated phishing — automated campaigns from obvious to sophisticated
• Training library — thousands of videos and modules across topics
• Phish Alert button — one-click reporting inside Outlook and email clients
• Risk scoring — phish-prone percentage and organization-wide risk dashboards
• Automated training — reminders, assignment, and completion tracking
• Compliance reporting — HIPAA, PCI-DSS, and audit-ready exports
• Gamification — badges, leaderboards, and security culture contests
• AI-powered templates — automated phishing email generation
• Security culture surveys — measure employee security attitudes
• Integrations — SSO, LDAP, HRIS, and SIEM platforms

Who is it for?

• Organizations that want to measurably reduce phishing risk
• Compliance-heavy industries — finance, healthcare, and education
• MSPs offering security awareness training to their clients
• Teams that want automated training with clear reporting

Who is it NOT for?

• Companies needing a general-purpose LMS with broad non-security training
• Organizations with employees who will resent "gotcha" phishing tests
• Teams that need deep developer secure-code training
• Anyone expecting flexible integrations and a polished multi-client admin console