KnowBe4 PhishER / PhishER Plus

Phishing Detection and Response, Security Orchestration, Automation and Response (SOAR) Tools
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TL;DR

KnowBe4 PhishER and PhishER Plus are phishing detection and response tools that help security teams triage simulated and real phishing reports faster.

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Key Facts

VendorKnowBe4
Best fit
SMBMid-MarketEnterprise

Pricing

Free TierFree TrialSaaS

Details

What is KnowBe4 PhishER / PhishER Plus?

KnowBe4 PhishER is aimed at security teams that receive large volumes of user-reported phishing submissions and need faster triage, categorization, and remediation. Its workflow automates repetitive review steps so analysts can focus on suspicious or confirmed threats. The tool works best when paired with training, clear response playbooks, and escalation paths to incident response.

Key Features

  • *Phishing triage** — Automated inbox sorting and prioritization
  • *PhishER Plus** — Advanced automation, threat intelligence, and response rules
  • *Reporting** — Threat visibility and phishing trend reporting
  • *Integration** — Connect SIEM, SOAR, and KnowBe4 training platforms
  • *Response actions** — Remediation, quarantine, and user-notification workflows
  • *Security-awareness alignment** — Bridge user-reported emails with training outcomes

Who is it for?

  • Security operations teams handling high phishing-report volume
  • KnowBe4 customers expanding from training to detection and response
  • Organizations automating repetitive phishing triage

Who is it NOT for?

  • Teams without defined phishing-response playbooks
  • Buyers needing broad email security rather than phishing-report workflow
  • Organizations without SOC staffing for escalation

The Bottom Line

KnowBe4 PhishER is a useful phishing-response accelerator, but mature escalation and training programs are what make it effective.

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