Kotae
TL;DR
Kotae is a no-code AI chatbot from Tokyo-based TokyoTechies that automates customer support and lead qualification — trained on your website content and documents, deployable on your site or Facebook Messenger with text and voice input, escalation flows, and analytics.
Key Facts
Free version: Kotae offers a 30-day free trial on all paid plans. Paid plans start at $19/month.
Pricing
Starting at $19/month
Starter
- 1,000 answers/month
- Website chatbot
- 80+ languages
Pro
- 4,000 answers/month
- Lead capture & escalations
- Facebook Messenger integration
Pro + Voice
- 8,000 answers/month
- Real-time voice chat
- Organizations & teams
License Tier 1
- Lifetime access
- 1,500 questions/month
- 1,000 training pages/month
- 10 training files
- 60-day money-back guarantee
License Tier 3
- Everything in lower tiers
- 16,000 questions/month
- 3,000 training pages/month
- 30 training files & 5 welcome questions
Additional Pricing Information
Kotae pricing: Starter $19/mo, Pro $37/mo, Pro + Voice $149/mo, Enterprise custom. AppSumo lifetime deal was $59/$119/$329 with 1,500/5,000/16,000 questions per month — currently SOLD OUT.
Details
What is Kotae?
Kotae is a no-code AI chatbot built by Tokyo-based TokyoTechies, born from an internal ChatGPT-powered bot that handled support for the team’s earlier product, Klever Suite. Founded by Duc Doba, the company spun Kotae into a standalone product ("kotae" is the Japanese word for "answer"). It trains on your website content and document files (PDF, DOCX, XLSX, TXT, JSON, CSV), then deploys via embed snippet, WordPress plugin, or Facebook Messenger with text and voice-to-text input across 80+ languages. Features include custom responses, hyperlinked keywords, conversation style presets, escalation flows to human agents, pre-chat lead capture, and an analytics dashboard. It has no TrustRadius listing and a thin 4.33/5 AppSumo score across 3 reviews. The AppSumo lifetime deal ($59–$329) is currently sold out, and paid plans start at $19/month.
Key Features
- *No-Code Chatbot** — Deploy an AI support bot on your site with an embed snippet or WordPress plugin
- *RAG Training** — Train on website content and PDF, DOCX, XLSX, TXT, JSON, and CSV files
- *Accurate Answers** — Context-aware responses trained on your own knowledge base
- *Text & Voice Input** — Natural conversations with speech-to-text support in 80+ languages
- *Custom Responses & Keywords** — Fine-tune behavior with FAQs and hyperlinked keywords
- *Escalation Flows** — Seamlessly transfer qualified leads to your team
- *Pre-Chat Lead Capture** — Collect visitor info before or during conversations
- *Facebook Messenger** — Deploy the same chatbot on Messenger
- *Analytics Dashboard** — Conversation insights, usage stats, and keyword reports
- *Branding & Presets** — Match your logo, colors, and conversation style
Who is it for?
- Small businesses that want 24/7 AI support without enterprise pricing
- Support teams tired of answering the same questions repeatedly
- Marketers and founders who want chatbot-led lead qualification on their website
- Non-technical users who need a no-code, embed-and-go chatbot
- Multilingual businesses — 80+ languages covered
Who is it NOT for?
- Teams that need voice chat included in their lifetime deal (it’s gated to the top subscription tier)
- Enterprises requiring SSO, dedicated instances, or strict compliance from a seed-stage vendor
- Businesses whose support content is heavily document-based and rely on Google Docs links
- Buyers who judge on review volume — 3 reviews is almost nothing
- Anyone who can’t tolerate occasional support response delays
The Bottom Line
Kotae does what a good RAG chatbot should — accurate, context-aware answers trained on your own content, deployed without code in minutes, with genuinely useful customization and analytics. Reviewers who tried it liked it, and the founder is responsive. But 3 reviews is a whisper, not a signal, and the voice features that make V2 exciting are locked out of the deal. At $59 it was a low-risk trial for a small business and it’s now sold out. If it returns, start on the free trial, test it on your real content, and only buy if the accuracy holds up for your use case.
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