SAP Concur
TL;DR
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
Pricing
Starting at $7/user/mo
Concur Expense
Details
What is SAP Concur?
SAP Concur is the default travel and expense platform for the corporate world — SAP reports more than 17,000 organizations using it across manufacturing, professional services, and finance, with installations in nearly every Fortune 500. It is a SaaS suite that handles the entire travel and spend lifecycle: booking corporate travel, capturing receipts on a mobile app, building and submitting expense reports, running approval workflows, processing reimbursement, integrating corporate card feeds, and managing invoices and AP. TrustRadius rates it 8.3 out of 10 across more than 2,150 reviews, and it wins Top Rated awards in four categories every year. Reviewers genuinely value the streamlined expense entry, the integrated travel booking, the clear approval workflows, and the seamless SAP integration. The persistent complaints are equally consistent: an interface reviewers call outdated, OCR that underperforms, report generation that is complex and difficult, and pricing that starts cheap and compounds. SAP Concur is the enterprise-grade standard for a reason — for large companies with heavy travel volume and SAP back ends, nothing else fits as well. But for smaller teams or anyone who values a modern interface, Expensify, Ramp, and Navan deliver most of the value without the SAP baggage.
Key Features
- Expense management — streamlined expense entry and submissions
- Receipt capture — mobile photo capture of receipts on the go
- Travel booking — integrated corporate travel and hotel booking
- Approval workflows — customizable approval policies and routing
- Reimbursement — automated reimbursement and payment tracking
- Corporate card integration — card feeds with automatic transaction matching
- Invoice management — AP and invoice processing in one system
- Business intelligence — spend analytics and reporting
- Mobile app — capture, approve, and track expenses from your phone
- ERP integration — native connection to SAP S/4HANA and other ERPs
Who is it for?
- Mid-sized and large enterprises with significant travel and expense volume
- Companies running SAP ERP — Concur integrates natively
- Organizations with complex approval and policy compliance needs
- Finance teams that want end-to-end spend visibility
- Companies with employees who travel frequently for business
Who is it NOT for?
- Small businesses — it is overkill and the modules add up fast
- Teams that want a modern, intuitive interface
- Companies needing flexible, easy-to-build custom reports
- Startups — Expensify, Ramp, or Navan are simpler and cheaper
- Organizations with light travel that just need basic expense tracking
The Bottom Line
SAP Concur is the enterprise standard for travel and expense, and at 4.2 stars across 2,153 reviews it earns that position through capability, not charm. It genuinely streamlines expense reporting, integrates beautifully with SAP back ends, and gives finance teams the end-to-end visibility and compliance control that only an enterprise tool can. The problems are the recurring ones: an interface stuck in the last decade, OCR that should be better than it is, reporting that fights your finance team, and SAP-style pricing where "$7/month" is the beginning of the story, not the price. My verdict: if you are a large organization, especially one on SAP, Concur is the safe, defensible choice and the integration alone justifies it. If you are smaller, or you value modern software, skip the legacy — Expensify and Navan will get you 80% of the value with none of the SAP tax.
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